---
title: Getting Started with GloveBox as an Insured
description: GloveBox provides your agency's policyholders with everything needed to self-service. But what exactly does that entail? Understand exactly what we provide to your policyholders in-app to get them started getting help.
---

[Skip to content](https://gbu.gloveboxapp.com/knowledge/accessing-policy-information-in-glovebox#main-content)

English

Show submenu for translations

![](https://gbu.gloveboxapp.com/hs-fs/hubfs/GloveBox_Brandmark_Black-1.png?width=100&height=75&name=GloveBox_Brandmark_Black-1.png)

- [GloveBox Website](https://glovebox.io/)

Open main navigation

Close main navigation

- [GloveBox Website](https://glovebox.io/)
- English
  
  Show submenu for translations

 How can we help you?

- There are no suggestions because the search field is empty.

1. [GloveBox University](https://gbu.gloveboxapp.com/knowledge?hsLang=en)
2. [Policyholder Resources for ClientHub and the Mobile Apps](https://gbu.gloveboxapp.com/knowledge/policyholder-resources-for-clienthub-and-the-mobile-apps?hsLang=en)

# Getting Started with GloveBox as an Insured

## Welcome to GloveBox! Whether you're accessing your insurance info from your phone or your computer, GloveBox makes it easy to manage policies, request changes, and connect with your agency. 

### Video Walkthrough: 

---

### Signing in to GloveBox

You have two easy ways to access your account:

1. Using ClientHub
   
     - Head to your insurance agency’s website.
     - Click the Client Portal link, which will feature my.gloveboxapp.com.
     - Enter your contact information that's on file with the agency - email usually works best.
     - Select launch my account. 
     - Verify with the 6-digit PIN we'll send you. No password is required. 
2. Using the GloveBox Mobile App
   
     - Download from the Apple App Store or Google Play Store.
     - Use the same login method for full access. 

If it's your first time signing in, you may be asked a few quick questions to set up your account.

### Exploring Your Dashboard 

There are several key sections in GloveBox to explore. 

- My Policies - this section will show you your basic policy details for any active policy that you have with the agency. 
- #### My Documents - this section will provide access to any policy documents already loaded into your account, including ID Cards, Declaration Pages, and Certificates. You can also request any documents you need, but don't see in GloveBox. 
- PolicyAssist - this is GloveBox's service center. You can use PolicyAssist to request documents, ask for policy changes, or submit additional inquiries to your agency's service team.
- Additional features 
    - GloveBox offers several service-oriented features, including the ability to pay your bill, file a claim, and access roadside assistance.
    - GloveBox also has many ways to interact with the agency beyond service, including requesting quotes, referring the agency, and checking out social media.
    - Finally, you can use the Profile section to update contact information and adjust communication preferences when needed. 

#### 🎉 That’s It!

You're all set to take control of your insurance, anytime, anywhere.  
Thanks for using GloveBox!

---

 

![glovebox\_logo](https://gbu.gloveboxapp.com/hs-fs/hubfs/glovebox_logo.png?width=195&height=214&name=glovebox_logo.png)

 

- [GloveBox Quick Links (Start Here!)](https://gbu.gloveboxapp.com/knowledge/glovebox-quick-links-start-here?hsLang=en#main-content)

    - [Key GloveBox Resources](https://gbu.gloveboxapp.com/knowledge/glovebox-quick-links-start-here?hsLang=en#key-glovebox-resources)
    - [GloveBox Training Events](https://gbu.gloveboxapp.com/knowledge/glovebox-quick-links-start-here?hsLang=en#glovebox-training-events)
    - [FAQs](https://gbu.gloveboxapp.com/knowledge/glovebox-quick-links-start-here?hsLang=en#faqs)
- [Client Onboarding Resources](https://gbu.gloveboxapp.com/knowledge/client-onboarding-resources?hsLang=en#main-content)

    - [Completing Your Account Set-Up](https://gbu.gloveboxapp.com/knowledge/client-onboarding-resources?hsLang=en#completing-your-account-set-up)
    - [Email Campaigns to Promote GloveBox](https://gbu.gloveboxapp.com/knowledge/client-onboarding-resources?hsLang=en#email-campaigns-to-promote-glovebox)
    - [Launching and the GloveBox Rollout](https://gbu.gloveboxapp.com/knowledge/client-onboarding-resources?hsLang=en#launching-and-the-glovebox-rollout)
    - [Agency Internal Process Updates](https://gbu.gloveboxapp.com/knowledge/client-onboarding-resources?hsLang=en#agency-internal-process-updates)
- [Key GloveBox Workflows](https://gbu.gloveboxapp.com/knowledge/key-glovebox-workflows?hsLang=en#main-content)

    - [Managing Client Profiles and Policies](https://gbu.gloveboxapp.com/knowledge/key-glovebox-workflows?hsLang=en#managing-client-profiles-and-policies)
    - [Driving Client Adoption with GloveBox](https://gbu.gloveboxapp.com/knowledge/key-glovebox-workflows?hsLang=en#driving-client-adoption-with-glovebox)
    - [Resources for Agency Administrators](https://gbu.gloveboxapp.com/knowledge/key-glovebox-workflows?hsLang=en#resources-for-agency-administrators)
- [Glovebox Updates + Enhancements](https://gbu.gloveboxapp.com/knowledge/glovebox-updates-enhancements?hsLang=en#main-content)

    - [Latest Release: PolicyAssist](https://gbu.gloveboxapp.com/knowledge/glovebox-updates-enhancements?hsLang=en#latest-release-policyassist)
    - [Now Available: GloveBox's White Label App Offering](https://gbu.gloveboxapp.com/knowledge/glovebox-updates-enhancements?hsLang=en#now-available-gloveboxs-white-label-app-offering)
- [GloveBox and Your AMS Data](https://gbu.gloveboxapp.com/knowledge/glovebox-and-your-ams-data?hsLang=en#main-content)

    - [Setting Up Your Client List By AMS](https://gbu.gloveboxapp.com/knowledge/glovebox-and-your-ams-data?hsLang=en#setting-up-your-client-list-by-ams)
    - [Additional AMS Data Resources](https://gbu.gloveboxapp.com/knowledge/glovebox-and-your-ams-data?hsLang=en#additional-ams-data-resources)
- [Carrier Connections + Integrations](https://gbu.gloveboxapp.com/knowledge/carrier-connections-integrations?hsLang=en#main-content)

    - [Applied EPIC SDK Data and Documents Integration](https://gbu.gloveboxapp.com/knowledge/carrier-connections-integrations?hsLang=en#applied-epic-sdk-data-and-documents-integration)
    - [Book of Business Carrier Connection](https://gbu.gloveboxapp.com/knowledge/carrier-connections-integrations?hsLang=en#book-of-business-carrier-connection)
- [Policyholder Resources for ClientHub and the Mobile Apps](https://gbu.gloveboxapp.com/knowledge/policyholder-resources-for-clienthub-and-the-mobile-apps?hsLang=en)
- [Resources for GloveBox CRM Clients](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#main-content)

    - [GloveBox CRM Account Setup](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#glovebox-crm-account-setup)
    - [Managing Service with GloveBox CRM](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#managing-service-with-glovebox-crm)
    - [Utilizing GloveBox CRM's Pipelines](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#utilizing-glovebox-crms-pipelines)
    - [Building & Managing Campaigns in GloveBox CRM](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#building-managing-campaigns-in-glovebox-crm)
    - [Using GloveBox CRM's Medicare App](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#using-glovebox-crms-medicare-app)
    - [Integrations](https://gbu.gloveboxapp.com/knowledge/resources-for-glovebox-crm-clients?hsLang=en#integrations)
- [Agency Best Practices](https://gbu.gloveboxapp.com/knowledge/agency-best-practices?hsLang=en)

[![Chill listening crop-3](https://gbu.gloveboxapp.com/hs-fs/hubfs/GloveBox_Full%20Logo_Dark-3.png?width=283&height=57&name=GloveBox_Full%20Logo_Dark-3.png "Chill listening crop-3")](http://Gloveboxapp.com)

*Still need assistance?  
Contact us at: [support@gloveboxapp.com](mailto:support@gloveboxapp.com)*

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:support@gloveboxapp.com](mailto:support@gloveboxapp.com)

Copyright © 2025, GloveBox Inc.