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Customizing Your Sales Pipeline Stages in Better Agency

The new Sales Pipeline Customization feature in Better Agency is designed to fit your unique workflow, allowing you to hide unnecessary stages and create new ones. Here's a step-by-step guide to make the most of this functionality:

Video Walkthrough:

Getting Started

To access this feature, ensure you're in the new beta pipeline view:

  1. Navigate to the pipeline page.
  2. If the pipeline view isn’t visible, click View Beta to enable it.

Customizing Stages

Hiding Stages

  • Click the Stages dropdown at the top of the pipeline view.
  • Uncheck the boxes for stages you don’t need (e.g., Appointments).
  • Note: Certain stages like New Leads, Won, and Lost cannot be hidden.
  • To show a hidden stage, simply check the box again.

Creating New Stages

  • Click the + Create New button in the Stages dropdown.
  • Enter a name for the stage (e.g., Pre-Qualify).
  • Click the checkmark to add it to your pipeline.

Reordering Stages

  • Use the six-dot icon next to a stage to drag and drop it into the desired position.
  • The changes will be saved automatically.

Additional Features

Horizontal Scrolling Shortcut

  • If your screen is small, hold down Shift and scroll using your usual method.
  • Release Shift to return to vertical scrolling.

User-Specific Customization

  • Hidden stages are unique to your user profile.
  • Other team members can customize their own view without affecting yours.

Admin-Only Features

  • Only admins can create new stages for the pipeline.
  • Non-admin users can request new stages by contacting an admin.

Why This Feature Matters

  • Improves Efficiency: Tailor the sales pipeline to your agency’s workflow.
  • Streamlines Navigation: Hide unnecessary stages for a cleaner view.
  • Empowers Teams: Individual users can customize their pipelines without disrupting others.

Optimize your workflow and enhance productivity with Better Agency’s customizable sales pipeline stages!