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Updating Your Email Signature to Drive Engagement

Make every email a pathway to faster service and better client experiences.

Goal

Empower your team to use their email signatures as consistent digital signage—driving traffic to your ClientHub, increasing app downloads, and helping clients self-serve faster.

Why This Matters

Every email your team sends is valuable real estate in your client’s inbox. Whether it’s the first message or a reply weeks later, your client may search their inbox to find the easiest way to reconnect with your agency.

If your email signature includes a link to the ClientHub and mobile app, that message becomes a gateway to:

  • Drives downloads of your agency branded mobile apps on Apple and Android for better brand visibility and faster access to your agency
  • Quick and easy service for the policyholder
  • Reduced back-and-forth and fewer repetitive requests
  • Increased awareness and adoption of your digital tools
  • A more modern, professional, and consistent brand experience

This small update helps support your agency’s long-term goals around retention, efficiency, and scaling without increasing headcount.

Finding your ClientHub Link:

Access your agencies ClientHub link by logging into GloveBoxHQ, and visiting the 'Integrations' tab on the left sidebar

Signature Guidelines

Include one of the following short messages below your normal contact details:

Option 1 (Standard):

Need service? Log into our [ClientHub] for faster access to ID cards, billing, and policy changes.

Option 2 (With App Downloads):

Access your policies anytime, anywhere:

  • Download our agency iOS App or Android App for on demand service, or visit our online [ClientHub]!

Option 3 (White Labeled ClientHub Customers Only):

Access your policies anytime, anywhere:

  • Download our agency [iOS App Link] or[Android App Link] for on demand service, or visit our online [ClientHub]

How to Set This Up

Gmail

  1. Open Gmail and click the gear icon > See all settings
  2. Scroll down to the Signature section
  3. Click Create new, and name your signature
  4. Enter your signature text and highlight the words you want to hyperlink (e.g., “Log into our ClientHub”)
  5. Click the link icon in the toolbar and paste your URL
  6. Click Save Changes at the bottom

Outlook

  1. Open Outlook and go to File > Options > Mail
  2. Click Signatures
  3. Choose an existing signature or create a new one
  4. Type your desired text and highlight the phrase to hyperlink
  5. Click the link icon (or right-click > Hyperlink), paste in your ClientHub URL or app links
  6. Click OK to save, then OK again to exit

FAQ

Should everyone in the agency use the same format?

Yes. Consistency improves client recognition and ensures every team member is reinforcing your digital presence.

Can we include our own branding or logo in the signature?

Absolutely, just make sure it aligns with your agency’s brand guidelines and loads quickly.

What if my team needs help setting this up?

Share this article with them, or designate someone to assist with setup across your team.