Skip to content
English
  • There are no suggestions because the search field is empty.

GloveBox and the Applied EPIC SDK

GloveBox is excited to offer the Applied EPIC SDK Integration to our clients. This article explains what the SDK is and how it can be set up. 

What is the Applied EPIC SDK?

  • The Applied EPIC SDK offering consists of GloveBox integrating with an agency’s specific instance of EPIC via their SDK. 
    • Automates the passing of documents from the client file in EPIC into the GloveBox platform.
    • Automates the creation of auto ID cards for every customer.
    • Offering the ability to pull more robust data sets which can then be leveraged throughout the GloveBox experience.

What are the benefits of having the Applied EPIC SDK when it comes to GloveBox?

  • Automating document delivery to policyholders, alleviating the need for agency to manually upload into the GloveBox platform.
    • Reduces inbound service requests to agency
    • Ease of doing business for customers
  • Automating the creation and deliver of agency-branded auto ID cards to all customers with an active motor vehicle policy. This alleviates the need to manually upload auto ID cards to customers.
    • Reduces inbound service requests to agency
    • Ease of doing business for customers
  • Pulling more data into the GloveBox platform allows for an enhanced policyholder experience.
    • Displaying policyholder and coverage information
    • Enhancing PolicyAssist workflows

Is there an additional cost for GloveBox along with the Applied EPIC SDK? 

  • Yes there is to account for the development and maintenance work. If you're interested in learning more about the Applied EPIC SDK, please contact your GloveBox Customer Service Manager who will be able to share the details and specifics around this product. 

What is the onboarding process with the Applied EPIC SDK?

First, sign up for the Integration with your GloveBox point of contact.
  • This step adds you to the GloveBox SDK waitlist

Second, obtain your SOAP SDK credentials by following the steps below.

  • Request you SDK SOAP API credentials by asking your Applied CSR asking to connect you with an Applied EPIC Implementation Specialist. 

  • Send a message to your Implementation Specialist requesting your DK SOAP API credentials. Here is a template you can send to your Applied Implementation Specialist:

Subject: Request for Applied EPIC SDK Credentials

Hi 

I hope you're doing well! I’m reaching out because we urgently need our SOAP SDK credentials to complete our GloveBox integration with Applied EPIC.

These credentials (URL, authorization key, and database name) allow GloveBox to import key information from the EPIC system, which streamlines our ability to service clients and provide them with their policy documents. 

  • The credentials are comprised of a URL, authorization key, and database name. Examples are provided below.
    • Example URL: https://xxxxxxx.appliedonline.net/epicsdk/EpicSDK.svc
    • Example authorization key: long string of alpha-numerics
    • Example database name: ACAAAA05_PROD

Obtaining these credentials is the first step in the implementation process, and we'd like to get this integration set up as quickly as possible.  

Can you assist in obtaining these credentials or point me to the right person to help with securing them?

Thanks in advance. 


 

Last, complete your GloveBox onboarding.

  • When you’re next up on the waitlist, our team will let you know we are ready to connect your data. In order to move forward, you must provide GloveBox with your SOAP SDK credentials.

  • Failure to provide GloveBox with these credentials at the time of implementation will require our team to move on to the next customer on the waitlist.

What else should I know about the Applied EPIC SDK? 

  • The API that is used by GloveBox to offer this integration is not widely accessible or known. This means that it can take time to obtain your credentials, and you may need to follow up with their team more than once. 
  • GloveBox uses a number of API endpoints within this integration. They are:
    • Get_Client
    • Get_Contact
    • Get_Policy
    • Get_Attachment
    • Get_Line Get_Personal_Auto_Vehicle
    • Get_Personal_Auto_Driver
    • Get_Business_Auto_Vehicle
    • Get_Business_Auto_Driver
    • Get_Company
    • Get_Attachment
    • Get_Employee

For more information regarding the Applied EPIC SDK, you can check out this resource,  which houses the Applied EPIC SDK documentation. 

For any questions or additional information regarding the Applied EPIC SDK, please contact your GloveBox Sales Representative or Customer Success Manager. 

glovebox_logo