Skip to content
English
  • There are no suggestions because the search field is empty.

GloveBox's White Label Product Offering

Agencies who are interested in branding their customer experience portal explicitly to the agency can now do so through GloveBox's White Label. 

What's the difference between a White Labeled GloveBox experience and the standard GloveBox offering?

  • GloveBox's standard offering will still highlight certain components of the agency, including it's name, contact information, and logo. However, the App Title will still reflect GloveBox, and the branding will be configured to GloveBox's colors, fonts, etc. 
  • The White Labeled experience will remove standard GloveBox configurations, allowing for the agency to offer a truly branded experience to clients. This branding includes:
    • App Store Listings, including all marketing materials and copy
    • App Store Banners and Icons
    • Unique Agency QR Codes and Links
    • Customized Client Rollout Materials
    • And more!

What's the benefit of the White Labeled GloveBox experience?

The biggest benefit for an agency who leverages our white label offering is that GloveBox's branding will be completely removed from the experience.

Since everything will be curated to your agency, you'll successfully create added brand equity with your customers, increasing their likelihood of staying with the agency. 

Additional benefits include:

  • A white labeled platform eliminates any confusion regarding who GloveBox is in relation to your agency, which can add difficulty for insureds as they get up and running with the product. 
    • Without the white label, customers receive verification messages from GloveBox and see GloveBox's branding across the platform. If a client has no context on who GloveBox is, they are less likely to adopt the platform. 
  • A white labeled platform also helps to drive adoption and stickiness with your clients. Because the app is branded to you, a client is less tied to a carrier. This has the potential to not only increase their retention, but also their usage of your app as opposed to a carrier portal. 
  • GloveBox's team will monitor analytics and performance of the platform on your behalf. If your agency were to build a custom app yourself outside of GloveBox, the responsibility of ensuring the app is working correctly would fall to you.
  • Further, GloveBox's team will maintain the product for you and deploy enhancements over time to improve it. With your own custom app, this would again fall on the agency to handle. 

How can I sign up for the White Labeled GloveBox Experience?

  • First, speak with your GloveBox point of contact regarding the opportunity. They'll be able to share additional details regarding onboarding and pricing. 
    • They will also provide details on an agreement to proceed with the White Label.
  • Once you have a signed contract, you'll be added to the waitlist for implementation. 
    • Once added, it will be your responsibility to begin working on the necessary assets and marketing materials that will be needed for your custom build. 
    • Once you are next up on the waitlist, a 90-day SLA will begin, meaning the GloveBox team will have your platform built within 90 days. 
      • This is highly contingent on the agency providing GloveBox with the necessary materials to complete the build. 

I've signed my contract for the White Labeled GloveBox Experience. Now what?

Here are the steps to take while you're in the waiting period for implementation. It's imperative that you start on this process immediately once your contract is signed, as this will ensure a smooth and timely onboarding for your agency. 

Set Up your IOS Application

  1. Create an Apple Developer Account
  2. Configure your App's identity and branding. 
    • Start with your Store listing. There are multiple required text names called "Listing Assets." 
      1. App Name (max of 30 Characters)
        1. Examples: GloveBox, Instagram, Candy Crush 
        2. Recommended: Agency Name
      2. Short App Description (max of 80 characters)
        1. Example: Download our app today to access your policies and documents anytime, anywhere.
        2. Recommended: Use the above description or adjust slightly so it is specific to the agency.
      3. Full app description (max of 4,000 characters)
        1. Example: 

          Having your insurance with an independent agent is amazing! Managing your insurance however can be frustrating. With GloveBox, now you have the ability to manage your insurance with direct-to-carrier and direct-to-agent access in a single app!

          GloveBox makes it unbelievably simple to get things done fast, such as getting your policy documents, paying a bill or initiating a claim directly with your insurance carrier. Communicating with your agent for policy changes, questions, re-shops or new lines of business is a breeze!

          Refer your agent to friends & family, share them on your socials and engage with their website, media and reviews in just a few clicks!

          GloveBox is the smartest way to manage all of your insurance, anywhere, anytime and from any device!

        2. Recommended: Swap out GloveBox for your agency name in the above example, or generate your own description from scratch.
    • Then, add your App Icon and Screenshots to the App Store.
      1. App Icon - this is what the insureds will see as the icon on their device. 
        • Examples: White F on a Blue Background (Facebook's App Icon) or the Bold Red “N” on a Black Background (Netflix's App Icon). 
        • Size: 1024 x 1024 pixels
        • Format: PNG format - color spaces: sRGB (color), Gray Gamma 2.2 (grayscale). Transparency not allowed.
      2. Additional Product Screenshots - these are any images you'd like to include that show the capabilities of the app. Up to 10 screenshots can be added. 
        • Size:
          • Required: iPhone 6.5" - 1284 x 2778 pixels (portrait) - 2778 x 1284 pixels (landscape)
          • Required: iPhone 6.9" - 1290 x 2796 pixels (portrait) - 2796 x 1290 pixels (landscape)
        • Format: Must be in the JPG or PNG format, and in the RGB color space.
        • Notes: Images must showcase app content, not just promotional material.
      3. App Preview (Optional) - if you'd like, you can submit a video that takes your clients through the application experience. 
        • Resolution: Minimum 480p, recommended 1080p (e.g., 1920 x 1080)
        • Format: H.264 format, max frame rate 30 fps, supported extensions: .mov, .m4v, .mp4
        • Length: 15 - 30 seconds
        • Notes: Maximum file size 500MB, allowed up to 3 app previews
  3. Next, set up your App Store Settings. 
    1. First, supply a URL for the agency's privacy policy and application terms of use.
      1. If your agency doesn't have these, please create a copy of the GloveBox privacy policy and terms of use. These copies will need to be accessible via a URL. 
        1. GloveBox Privacy Policy
        2. GloveBox Terms of Service
    2. Provide a specific point contact email address, phone number, or website for app store communications and contact details. This should likely be the email and phone number for your agency's IT contact. 
    3. GloveBox will handle all age ratings, content information, and store submissions. Should you have questions on any of these aspects, please reach out to your GloveBox point of contact.
  4. Finally, confirm your testing information. 
    1. GloveBox's development team offers users access to TestFlight, which is the application's sandbox environment. Any changes to the app will be released here first before they are published live. 
    2. Any user who would like to review changes before authorizing them to be pushed live will need to provide their email address to your GloveBox point of contact.
      1. These emails must be associated with an Apple ID account and be signed into an iOS device. This means 

        • Your email must be connected to an Apple ID.

        • You must be signed in on an iPhone or iPad.

        • Example: You use yourname@icloud.com on your iPhone.

Set Up Your Android Application

  1. Create a Google Play Developer Account
    • Register for a Google Play Console account at play.google.com/console.
    • Pay the one-time registration fee (currently $35 USD).
    • Provide business or individual details as required.
    • Grant the Glovebox team access to the Play Console with admin permissions. Emails to utilize are lexie@gloveboxapp.com and brian@gloveboxapp.com. 
  2. Configure your App's identity and branding. 
    1. App Name (max of 30 Characters)
      1. Examples: GloveBox, Instagram, Candy Crush 
      2. Recommended: Agency Name
    2. Short App Description (max of 80 characters)
      1. Example: Download our app today to access your policies and documents anytime, anywhere.
      2. Recommended: Use the above description or adjust slightly so it is specific to the agency.
    3. Full app description (max of 4,000 characters)
      1. Example: 

        Having your insurance with an independent agent is amazing! Managing your insurance however can be frustrating. With GloveBox, now you have the ability to manage your insurance with direct-to-carrier and direct-to-agent access in a single app!

        GloveBox makes it unbelievably simple to get things done fast, such as getting your policy documents, paying a bill or initiating a claim directly with your insurance carrier. Communicating with your agent for policy changes, questions, re-shops or new lines of business is a breeze!

        Refer your agent to friends & family, share them on your socials and engage with their website, media and reviews in just a few clicks!

        GloveBox is the smartest way to manage all of your insurance, anywhere, anytime and from any device!

      2. Recommended: Swap out GloveBox for your agency name in the above example, or generate your own description from scratch.
    4. Then, add your App Icon and Screenshots to the App Store.
      1. App Icon  - this is what the insureds will see as the icon on their device.
        • Examples: White F on a Blue Background (Facebook's App Icon) or the Bold Red “N” on a Black Background (Netflix's App Icon).  
        • Size: 512 x 512 pixels
        • Format: 32-bit PNG with alpha (transparency allowed)
        • Notes: Provided icons must fit within a circular mask applied by Google; avoid text or critical elements near edges. Up to 1 MB in file size.
      2. Feature Graphic - This is the primary promotional banner shown at the top of the app listing.
        • Size: 1024 x 500 pixels
        • Format: JPEG or 24-bit PNG (no alpha/transparency)
        • Notes: Text and logos should have padding (e.g., 50px safe area on all sides).
      3. Screenshots - these are any images you'd like to include that show the capabilities of the app. 2-8 screenshots are required. 
        • Size:
          • Minimum: 320 pixels (shortest side)
          • Maximum: 3840 pixels ( longest side)
          • Aspect ratio: 16:9 or 9:16 (e.g., 1080 x 1920 or 1920 x 1080)
        • Format: JPEG or 24-bit PNG (no alpha)
        • Notes: Images must showcase app content, not just promotional material.
      4. High-Resolution Promo Image (Optional) - this image will be used for promotional placements. Your featured graphic can be repurposed for this image if desired. 
        • Size: 1024 x 500 pixels
        • Format: JPEG or 24-bit PNG (no alpha)
      5. Promo Video (Optional) - if you'd like, you can submit a video that takes your clients through the application experience. 
        • Resolution: Minimum 480p, recommended 1080p (e.g., 1920 x 1080)
        • Format: YouTube link (upload to client’s YouTube channel)
        • Length: Typically 30 seconds to 2 minutes
        • Notes: Linked in the Play Console, not uploaded directly. Ads must be turned off and it cannot be age-restricted.
  3. Configure your app store settings. 

    1. Set the following options for the App Category section:

      • App or game - App
      • Category - Finance (there is no insurance option)
      • Tags - Home insurance, Insurance, Vehicle insurance
    2. Add in your store listing contact. 
      1. Provide a specific point contact email address, phone number, or website for app store communications and contact details. This should likely be the email and phone number for your agency's IT contact. 
    3. Supply a URL for the agency's privacy policy and application terms of use.
      1. If your agency doesn't have these, please create a copy of the GloveBox privacy policy and terms of use. These copies will need to be accessible via a URL. 
        1. GloveBox Privacy Policy
        2. GloveBox Terms of Service
    4. Specify content ratings for Google Play (e.g., via the content rating questionnaire).
    5. Answer any other questionnaires that Google Play will prompt, usually associated with privacy policy and data deletion.
  4. Next, confirm your testing information.
    1. GloveBox's development team offers users access to TestFlight, which is the application's sandbox environment.
    2. Changes to the application will always be published to the internal test track prior being launched. The agency will have the opportunity to test and approve any changes using TestFlight. 
    3. Any user who would like to review changes before authorizing them to be pushed live will need to provide their email address to your GloveBox point of contact. These emails must be associated with a Google account and be signed into a Google device.

      • Your email must be a Google account (like Gmail).

      • You must be signed in on a Google device.

      • Example: You use yourname@gmail.com on a Samsung phone or a Chromebook.

Please store all of the above information in a centralized location, such as a Google folder, that can be easily shared with the GloveBox team for your implementation. 

Please also note that there may be additional steps required by your agency as part of this onboarding process. This documentation is subject to change and will evolve as the White Label process continues to scale. 

That's everything to take care of prior to the GloveBox team building your custom application. Once built, a plan will be established to launch your agency and get clients into the app for the first time. Plans will vary based on if you are a new GloveBox client or an existing customer who is making the switch to a custom application. 

glovebox_logo