How to Sync Your Service Email with GloveBoxCRM

Sync Your Service Email in GloveBoxCRM

1. Open Agency Settings

   • Click your name in the top‑right corner of GloveBoxCRM.

   • Select Edit Agency.

2. Navigate to Customizations

   • In the navigation, click Customizations.

3. Enter & Sync Service Email

   • Locate the Service Email field.

   • Type your dedicated service email address (Gmail or Outlook).

   • Click Sync Service Email.

4. Authenticate

   • Outlook
     • Follow the on-screen instructions to grant GloveBoxCRM permission to sync your service email.

   • Gmail

     • Note the special instructions when syncing with a Gmail email

     • 

       • Click "Advanced"
       • Click "Go to App"
     • Follow the on-screen instructions to grant GloveBoxCRM permission to sync your service email.

5. Confirm Sync

   • Once synced, the button will change to Disconnect Email, indicating success.

Service requests will be automatically created from emails

Now, any time an email is sent to your service email, it will automatically be converted to a service request and the body of the email will be put as the description of the service request.

Need Help?

If you run into any issues or have questions:

• Use the in‑app chat in GloveBoxCRM

• Email our Support team at support@gloveboxapp.com