You are able to view your Agency metrics on the Overview tab of your GloveBoxHQ. You may also view the Estimated Revenue your Agency is receiving by having GloveBox available for your clients.
At GloveBox, our paramount objective is to provide you with an exhaustive array of resources to guarantee the success of your Agency. Among these valuable resources, we facilitate the comprehensive assessment of your Return on Investment (ROI) starting with the services rendered by GloveBox.
This article covers the methodologies for the calculations of Estimated Revenue, encompassing the metrics, the specific data extraction dates, along with a delineation of factors we do NOT include to form your Estimated Revenue. This comprehensive overview aims to provide you with precise and transparent insight into the origins of the data used in this calculation.
Data Included In Estimated Revenue
- Date
- The displayed data that is generating your Agency's Estimated Revenue started tracking on July 1st, 2023
- Policyholder Initiated Actions
- Refer Agency
- Get a Quote
- Bill Pay to carrier
- Start a Claim to carrier
- Roadside to carrier
- Documents Accessed to carrier or agency uploaded
- Certificates Accessed
- Service Requested
- Refer Agency ($425) - We are considering a personal lines referral at an average package premium of $3,000 with a 15% new business commission level.
- Get a Quote ($300) - We are considering this being new or cross sell business at an average premium (blend of mono-line & package) of $2,000 with a 15% new business commission level.
- Bill Pay ( -> carrier) ($25) - We consider this to be a phone call/email/sms saved to the agency creating a savings of $25 in CSR/agent resources.
- Start a Claim ( -> carrier) ($50) - We consider this to be a phone call/email/sms saved to the agency creating a savings of $50 in CSR/agent resources.
- Roadside (-> carrier) ($25) We consider this to be a phone call/email/sms saved to the agency creating a savings of $25 in CSR/agent resources.
- Documents Accessed (carrier or agency uploaded) ($25) - We consider this to be a phone call/email/sms saved to the agency creating a savings of $25 in CSR/agent resources.
- Certificates Accessed ($25) - We consider this to be a phone call/email/sms saved to the agency creating a savings of $25 in CSR/agent resources.
- Service Requested ($25) - We consider this to be an expedited experience for the policyholder and your agency. This cuts down on back and forth correspondence around a service request creating a savings of $25 in CSR/agent resources.
Data NOT Included In Estimated Revenue
- Client retention increase - We don’t currently have agency data to accurately represent this on our model
- Commercial referral commission
- Commercial cross-sell commission
- Auto telematics carrier login
- Carrier account login
- Certificates Requested - a new feature we are still tracking initial data on
- Review links clicked
- Social media links clicked
- Call/text/email for sales and service
- Digital calendars/connected technology for sales and service
As we refine and advance our data model, we will increasingly furnish a precise and comprehensive analysis of your Return on Investment (ROI) with GloveBox. We sincerely value the patience of all stakeholders as we diligently strive to construct the most secure and cutting-edge Client Experience Platform available in the market.
