Tracking New Business in Better Agency

When tracking new business in Better Agency, it is essential to ensure that policies are properly categorized and appear in the correct sections of your sales pipeline.

Checking for New Business in the Sales Pipeline

1. Log in to Better Agency.

2. Search for the client in your sales pipeline.

   • If they do not appear, check how the data has been input into the system.

   • Ensure policies are correctly added to be tracked as new business.

Reasons Why New Business May Not Appear in the 'Won' Column

• The policy has not been added correctly.

• The system is waiting for a download update.

• The agency is not set up for AMS or downloads, meaning all entries must be manually input.

Manually Adding a New Policy

1. Navigate to the Client's Account. Click the arrow next to the Contact Name, which will open their profile in a new tab. 

• Click on 'Add Policy.'

• Ensure 'New' is selected instead of 'Existing.'
  
• When prompted, decide whether to add the policy to the sales pipeline:
  • If you want to track it as a new policy without pipeline inclusion, select No.
  • If you want it to go through the sales pipeline, select Yes.
    

• Enter policy details:
  • Line of business
  • Policy information
  • Effective dates
  • Term lengths
  • Carrier details
  • Premium amount
• Click 'Save' to finalize the entry.

Adding a New Business Policy from the Sales Pipeline

• Create a new opportunity.
• Search for the existing contact and select the correct client.

• Enter policy details:
  • Select policy type.
  • Add lead source (if applicable).
  • Choose the correct pipeline stage:
  • If the policy is not yet bound, place it in 'Working' or another appropriate stage.
  • If the policy is already bound and active, move it to 'Won.'
• Assign a policy owner.

• Input all necessary details, including policy number.
• Click 'Save' to complete the process.

Reviewing Won Policies

• Go to the sales pipeline and select the 'Won' Column.

• Verify that policies labeled as new are appearing correctly.

• Example: A personal auto policy for a client should show an effective date and 'New' status.

Utilizing Reports for Tracking New Business

• Navigate to the Dashboard.

• Locate the 'New Business Overview' report.

• Filter data by effective date or sold date.
• Adjust the time frame:
  • View Year-to-Date (YTD), Month-to-Date (MTD), or Week-to-Date (WTD).

• Review sales data:
  • Yellow represents revenue.
  • Gray represents premium sold.

• Click on 'Premium Sold' to access the Commissions Report.
  • This report is located under Reporting > Sales Reports.
  • Filters can be adjusted to view different time periods.

Understanding Sales Pipeline Expiration

• Policies remain in the 'Won' Column for 60 days.

• Older policies will be archived and may no longer appear in the pipeline.

Using the Beta Version of the Sales Pipeline

• A new Beta Sales Pipeline is available.

• Click 'View Beta' for an improved user experience.

• Customize visible pipeline stages by using the Stage Options feature.

By following these steps, you can ensure that new business is properly tracked, accounted for, and visible in Better Agency.