---
title: Unlinking a Contact in GloveBox CRM, Formerly Better Agency
description: Occasionally, you may need to unlink a contact from a commercial account. Follow the steps below to remove a contact from a specific business.
---
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# Unlinking a Contact in GloveBox CRM, Formerly Better Agency
## Occasionally, you may need to unlink a contact from a commercial account. Follow the steps below to remove a contact from a specific business.
### **Video Walkthrough: **
### **Identify the Contact to Unlink**
In GloveBox CRM, contacts and businesses have linked profiles. If a contact, such as a former owner, is no longer associated with a business, you can unlink them.
### **Access the Contact’s Profile**
1. Navigate to the contact’s profile.
2. On their profile, you will see a list of linked businesses.
### **Navigate to the Linked Business**
1. Locate and select the business that the contact is currently linked to.
2. Open the **Contact Details** section within the business profile.
3. Identify the contact you wish to remove from the list.
### **Unlink the Contact**
1. Click on the **eye icon** next to the contact’s name.
2. Select the option to **Remove**.
3. Confirm your selection by clicking **Yes**.
4. The system will update automatically, removing the contact from the business.
### **Verify the Changes**
1. Check the business profile to ensure the contact is no longer listed.
2. Return to the contact’s profile and refresh the page.
3. The previously linked business should no longer be associated with the contact.
That’s all there is to it! You have successfully unlinked a contact in GloveBox CRM.
---
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