Video Walkthrough:
🔍 Viewing Your Policy Documents
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Log into your GloveBox account via the web or mobile app.
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Navigate to the “Documents” section.
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You can filter your documents by category to quickly find what you're looking for.
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Click to view any available document directly in the app. Once you're viewing a document, you'll also have the option to download it.
📥 Requesting a Document
Don’t see the document you need? No problem—request it in just a few steps:
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In the Documents section, click "Request a Document".
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Hit Next to open the PolicyAssist form.
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Fill out the request form:
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Select the division or product line
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Choose the relevant effective date (if known)
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Provide the policy information for the document
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Confirm your contact info and hit Next.
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Choose the document type you’re requesting.
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(Optional) Under “Other,” add any details about what you need or why.
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Review the summary page and click Submit.
📧 What Happens Next?
Once submitted:
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You’ll get an email confirmation.
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Your agency team is notified and will begin processing your request.
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When your document is ready, you’ll receive another email letting you know it’s been uploaded.
Once your document is added, you'll have secure, repeat access to that document whenever you need it.
